We growyour customer value.

WHO WE ARE

gateB is a global technology and consulting company with a clear focus:to increase customer value.

"No matter how big or ambitious a company is, it should be able to manage its customer relationships with the same care, closeness, and effectiveness as if it had only one customer."

Olaf Gijseman, CEO gateB AG

gateBAt a glance

About Us

2009

Founded in Switzerland

110+

Long-standing international clients

All

Industries covered

120+

Digital experts worldwide

Leading technology partners

People-first. Business-focused. Here for you.

We help companies strategically use data and technology to gain a decisive advantage. We support you in leveraging tech to build lasting customer relationships through personalized, relevant, and valuable interactions that create real value.

We combine profound business expertise with a uniquely pragmatic and solution-oriented attitude. That allows us to accompany our clients as a reliable partner from strategy to implementation and beyond.

Our expertise

Explore our services.

Overview

Marketing & Communication

Marketing Planning & Orchestration
Omnichannel Content Lifecycle
Customer Experience & Marketing Automation
Brand Activation
Data-Driven Marketing

Sales

Customer Lifecycle Management
Customer Relationship Management (CRM)
Sales Enablement
Lead Management

Customer Service Management

Customer Service Management
Enterprise Chatbots
Loyalty Management

Data & Analytics

Data Architecture
Data Platforms & Integrations
Analytics & ML Modeling
Business Intelligence Reporting & Dashboards

Artificial Intelligence

Generative AI & Retrieval-Augmented Generation (RAG)
Agentic AI
AI Infrastructure & Integration
Machine Learning & Predictive Analytics

Our servicesacross the entire value chain.

Together with our clients, we create value that lasts.

Consulting & Concept Development

We clarify goals, requirements, and success metrics, then identify and prioritize the most valuable use cases. From there, we develop your solution architecture, roadmap, and implementation plan to support informed decisions and successful execution

Implementation & Project Management

We implement our solutions together with our clients and manage scope, timeline, budget, risks, and stakeholders. From building, testing, and rollout to go-live, we ensure clean delivery, transparency, and reliable quality.

Integration & Software Engineering

We integrate what makes a platform usable: interfaces, data flows, automations, and extensions. We focus equally on robust architecture, security, performance, and maintainability to deliver stable scaling.

Support & Enablement

We offer support, monitoring, bug fixing, optimization, and releases. At the same time, we enable teams through training, documentation, and coaching — supporting knowledge retention and increased adoption.

OUR CLIENTS

Leading companiesrely on us.

Our Goals

In collaboration with you.

Uniqueness

Our mission is to design the ideal solution for each of our clients: individual, targeted, and effective.

We rely on leading technologies, creating optimal conditions for long-term and sustainable one-to-one relationships, even on a large scale. In doing so, we combine strategic clarity with technological excellence to deliver measurable impact.

Value Creation

With our work, we enhance the value of customer relationships and interactions.

We combine business expertise with a solution-oriented attitude. That allows us to accompany our clients as a reliable partner from strategy to implementation while using technology to strengthen our clients' success.

Partnership

Our approach is based on close collaboration with all relevant stakeholders.

That allows us to act faster, understand our clients better, and make precise and effective decisions. We aim to use our partnership to add value, efficiency, and effectiveness in managing customer relationships at all levels and in the long term.

Our software partners

We work with leading teams.

Our Principles

Learn what matters to us.

With our team of consultants, architects, data experts, engineers, and enablement specialists, we cover the entire value chain. In collaboration with our clients, we are guided by four principles.

Relationships first.

Trust is built on personal collaboration — continuous, binding, and at eye level. This creates resilient partnerships that provide the foundation needed for complex projects.

Business impact as our compass.

We consistently align strategy, data, and technology toward measurable added value. Clear goals, transparent KPIs, and focused priorities drive initiatives to result in genuine business impact.

Proven expertise. Reliable excellence.

We combine our experience from large-scale international projects with the highest quality standards. With proven methods, clear responsibility, and strong technology partners, we reliably deliver end to end.

Ambitious pragmatism.

We combine ambitious goals with pragmatic implementation. A consistent team from strategy to go-live, quick decisions, and clean handovers reduce complexity and keep projects manageable and efficient.

We operate internationally with teams in Steinhausen (Canton of Zug, Switzerland), Hamburg (Germany), Los Angeles (USA), Singapore, and New Delhi (India).

This allows us to combine local proximity with global delivery. We build long-term, reliable, collaborative partnerships. At the same time, we take end-to-end responsibility — from conception to implementation to further development. We think business-first, take ownership, and deliver quality that works in everyday life. Our clients get strategy and implementation from a single source, focused on sustainable, measurable customer value.