Generate insightful customer data and transform it into business value
We help you track your customers' behavior, with their consent, and capture the right data to deliver valuable insights and empower data-driven business decisions.
Improve targeting by segmenting customers based on behavior
Use behavioral and interaction data for dynamic customer segmentation. Our models visualize clusters and segments and prioritize them for strategic marketing initiatives.
Centrally, consistently and sustainably manage customer data from a wide variety of sources
With customer data platforms (CDPs), customer data is managed in a central location and, with the customer's consent, remains synchronized with other data layers. This ensures personalized data management and a transparent approach for customers.
Use data to predict activities, behavior and trends
We support you in tapping the marketing optimization potential that comes from leveraging predictive models and artificial intelligence. This includes increasing conversion rates and up and cross-selling opportunities while preventing churn.
Merge data from a wide variety of sources for a 360° customer profile
By bringing together transactional and personal customer data from marketing, sales, customer service, web, mobile and other channels, you gain a holistic view of your customers and can make informed decisions.
See the most important KPIs at a glance for maximum marketing budget impact
You want to be able to easily and continuously measure and visualize your marketing performance. We develop intuitive reports for you that compare the current status of measures with their predicted performance at a glance.
What our Clients Say
"Thank you very much for the very professional presentation and preparation of the data iteration. Your interpretation of the data helped us a lot to better understand the potential in the area of data-driven marketing."
"During the many years of collaboration with gateB, we have significantly advanced the topic of hybrid customer behavior: Originally started with a pilot project of three months, the collaboration expanded to the point where, in addition to consulting, gateB's data scientists were fully integrated into our interdisciplinary teams. This enabled us to learn from each other step by step, to increase our data competence and to use data for the sustainable benefit of Die Mobiliar."
"Amazing how gateB's predictive models again significantly improved our donation yields."
"Using intelligent segmentation, we can design our campaigns effectively and efficiently."
"We are thrilled with the iterative way of working with gateB. We wouldn't want to miss the campaign dashboard created in this way in our everyday work."
Director, Member of the Executive Board
"Only those who can secure and develop customer relationships will be successful in the long term. Customer intelligence provides the knowledge necessary for this critical work."
Unsere Softwarepartner
Wir arbeiten mit führenden Softwareanbietern für leistungsstarke Lösungen, die aktuelle Anforderungen erfüllen und mit dem Business skalieren.
With Adobe Experience Cloud and its suite of products and services companies can harness their data and deliver personalized experiences that drive business growth and customer loyalty. Adobe Experience Cloud is an open system that transforms data into robust customer profiles. These profiles update in real time with AI-driven insights — so companies can deliver the right experiences and content across every channel.
Adobe was named a Leader in the Gartner Magic Quadrant for Digital Experience Platforms.
gateB is a Consulting & Integration Partner for Adobe’s Experience Cloud.
Aprimo offers industry-leading digital asset management and work management solutions that help your teams spend their time and effort on content and marketing strategies that actually drive business outcomes and reach customers in the right channels. Its powerful content operations platform provides organizations with a single source of truth to optimize the way they plan, develop, govern, and deliver exceptional brand experiences at scale.
Aprimo Named a Leader in The Forrester Wave™: Digital Asset Management for Customer Experience, Q1 2022
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic.
It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.
gateB is a Consulting & Integration Partner for the product suite of Bloomreach.
BSI, a Swiss software company, offers a comprehensive platform for the digital transformation of customer relationships through its BSI Customer Suite. Based on many years of industry expertise, the company develops and sells powerful, specially designed solutions for retail, banking and insurance industries. It was founded in Baden in 1996, has seven additional offices in Germany and Switzerland and employs approximately 400 employees. BSI’s customers include market-leading companies in Europe.
gateB is a Consulting & Integration Partner for the entire BSI Customer Suite covering BSI CX, BSI CRM and BSI Artificial Intelligence.
CI HUB is the industry standard in-app connectivity software. Whether you work in the creative department, planning, sales, documentation, legal, or digital rights management – you access verified and compliant content in real-time from anywhere in the world.
CleverTap is an all-in-one engagement platform that enhances customer lifetime value by creating personalized experiences for customer retention. It allows businesses to design individualized journeys and optimize experiences in real time with its comprehensive analytics and AI capabilities.
The platform integrates experiences across touchpoints and is powered by TesseractDB™, the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. Trusted by 2000 clients including EA, TED, and AirAsia, CleverTap is supported by investors like Peak XV Partners and Tiger Global. Headquartered in Mountain View, California, it has a global presence in major cities.
Databricks is the data and AI company. With origins in academia and the open source community, Databricks was founded in 2013 by the original creators of Apache Spark™, Delta Lake and MLflow. As the world’s first and only lakehouse platform in the cloud, Databricks combines the best of data warehouses and data lakes to offer an open and unified platform for data and AI.
Eidosmedia is a leading global provider of integrated publishing solutions for the digital lifecycle, from user-friendly content creation and expressive design to cross-channel publishing.
Eidosmedia's innovative platforms are used by the largest media companies, investment banks, rating agencies and commercial newsrooms in the US, Europe and Asia. Each day, more than 6,000 analysts and editors utilize the system delivering relevant and business-critical content to more than 30 million recipients worldwide.
Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat.
Frontify is the all-in-one brand management software for increased brand consistency and efficiency for all brand-touchpoints. With Frontify, you can define your brand’s core with dynamic brand guidelines, centralize every digital asset, build a design system for digital efficiency, and create customized templates for always on-brand marketing collateral. The Frontify platform is super intuitive and user-friendly to enable everyone.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
MARMIND is a leading international vendor of Marketing Resource Management software designed to help global brands optimize resources and increase ROI.
MPP.360 is the leading marketing production platform to orchestrate and automate the production of marketing materials. MPP.360 enables marketing departments to produce their printed and digital advertising and content substantially faster, more accurately and more effectively than ever before.
Optimove is the first Customer-Led Marketing Platform. Its solutions ensure that marketing always starts with the customer instead of a campaign or product. Customer-led marketing has been proven to deliver brands an average increase of 33% in customer lifetime value.
Pitcher, the leading provider of Sales Enablement 2.0 solutions, enables commercial teams to sell more effectively and to better engage customers while slashing time required for preparation, follow-up, and admin tasks. Pitcher’s intelligent end-to-end selling solution applies AI to the full selling spectrum: pre-call planning, just-in-time training, dynamic pitch decks, real-time inventory/pricing/order management, one-click DSR meeting follow-up, and post-meeting critiques. All content and customer interactions are automatically captured in the CRM.
Turn your data into visuals with advanced data-analysis tools, AI capabilities, and a user-friendly report-creation tool.
Salesforce's cloud-based software is designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, the complete suite of products, unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping brands grow relationships with customers and employees alike.
Sitecore's innovative solutions empower brands to create unforgettable digital connections with their customers that turn consumers into fans. For organizations across industries, every team and customer benefits from Sitecore's integrated, composable solutions. From content to commerce, Sitecore enables unforgettable experiences at every stage of the customer journey.
gateB is a Consulting & Integration Partner for Sitecore’s digital experience solutions.
Smint.io developed the first Content Activation Platform that enables companies to publish their content directly from their DAM or ECM (e.g. SharePoint, Google Drive, Box) in form of a Brand Portal, Press Portal or Media Download Center.
World’s leading brands use Smint.io Content Portals to leverage their DAM investment and improve their brand experience.
Smint.io is an Austrian B2B SaaS company and was founded in 2018 by serial entrepreneur Reinhard Holzner.
Storyblok is a leading content management platform empowering businesses to seamlessly manage and distribute content. With a focus on flexibility and user-friendliness, the platform enables businesses to create dynamic and personalized experiences across various channels, maximizing their online engagement.
Since 2014, Templafy has pioneered a content enablement platform to solve disconnected content and enable users to create high-performance business content fast.
Disconnected content is when content-elements (e.g., images, metadata) needed to create business content, such as documents or presentations, are stored in different places, making getting work done difficult and time-consuming. Templafy’s solution connects content across all company-owned platforms and brings it directly to the end-user in an intuitive workflow.
Today, enterprises worldwide use Templafy’s content enablement platform to strengthen their brand, ensure compliance and enable employees to create high-performance business content with ease.
Segment is a world leading customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed.
More than 20,000 companies like Intuit, FOX, Instacart, and Levi’s use Segment to make real-time decisions, accelerate growth, and deliver
compelling user experiences.
gateB is a Consulting & Integration Partner for Segment’s CDP.
Uptempo is the combination of three leading innovators in the marketing performance management space: BrandMaker, Allocadia, and Hive9. Together, they provide a complete end-to-end marketing operations suite for 625K+ marketers at 350+ leading enterprises globally.
With all the features of a cloud-based headless content hub, its intuitive authoring tools, flexibility and speed, the viingx content platform is the solution for managing and delivering any content - from simple documents to complex structured data.
Workfront is a leader in online work management software, delivering streamlined workflows, centralized projects, and simpler feedback loops and recordkeeping. With their modern work management platform, everyone’s work lives together with all digital assets in a single location so companies can analyze, optimize, and automate their workflows.
With Workfront it becomes easy to eliminate bottlenecks, put a stop to duplicated efforts, and smooth the resulting frustrations. The greater efficiency frees up time for increased creativity. At the same time, built-in measures ensure compliance and consistency to protect the brand without a second thought.
Workfront is recognized as a Leader in the Forrester Wave™: Collaborative Work Management Tools, Q4 2020 Report
yawave is a cloud-based user interaction suite that connects content and users. With the content hub, content can be centrally created, managed, and published across channels. With the user platform, contacts are developed into an active, loyal community.
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