Data Foundation
Establishing a robust foundation is imperative for any AI initiative. We excel in unlocking your data's full potential!
Data Governance
We streamline your data management across Access, Governance and Compliance, guaranteeing results of the highest quality.
Customizing
Generic AI models may not fully address your specific needs. Our team specializes in tailoring and train AI models for your individual use case, ensuring optimal performance and outcomes.
Deployment
Our expertise ensures an efficient integration of artificial intelligence within your current IT framework and promotes the continuous enhancement of existing business processes.
Searching for optimization potential in operational marketing?
Creating high-quality content is time-consuming. This is precisely where AI demonstrates its strengths. It can automatically generate text, design appealing formats, and assist in creating visual content. We help you integrate AI functionalities into your existing martech solutions and processes for long-term gains.
Would you like to optimize your up- and cross-selling strategies? By employing AI, you can do just that while simultaneously predicting — or even preventing — customer churn.
From reach and response to conversion and retention, AI leverages precise data to create highly personalized messages, thereby increasing conversion rates. We can help you analyze datasets in real time with AI and anticipate customer behavior more accurately using predictive analytics.
Your deployment of AI should focus not just on efficiency, but also on how it can help you better serve your customer by building long-term, meaningful relationships.
We support you in utilizing AI in sentiment analysis and the automated optimization of the respective next steps (i.e., next best action). Our goal is to leverage AI to enhance your customer experience. We ensure that the integration of AI throughout the entire customer journey is tailored to your business model to ensure maximum efficiency and customer satisfaction.
The implementation of AI enhances efficiency and reduces costs, all while human interaction continues to play a central role in complex matters.
We advise and accompany you in the intelligent automation of communication processes using chatbots. For the best result, we come alongside you to analyze customer data and apply AI for speech and text analytics. With predictive analytics, we can enable proactive responses to future customer demands.
Our Software Partners
We collaborate with leading software providers to deliver powerful solutions that meet your specific requirements and scale with your business.
With Adobe Experience Cloud and its suite of products and services companies can harness their data and deliver personalized experiences that drive business growth and customer loyalty. Adobe Experience Cloud is an open system that transforms data into robust customer profiles. These profiles update in real time with AI-driven insights — so companies can deliver the right experiences and content across every channel.
Adobe was named a Leader in the Gartner Magic Quadrant for Digital Experience Platforms.
gateB is a Consulting & Integration Partner for Adobe’s Experience Cloud.
Aprimo offers industry-leading digital asset management and work management solutions that help your teams spend their time and effort on content and marketing strategies that actually drive business outcomes and reach customers in the right channels. Its powerful content operations platform provides organizations with a single source of truth to optimize the way they plan, develop, govern, and deliver exceptional brand experiences at scale.
Aprimo Named a Leader in The Forrester Wave™: Digital Asset Management for Customer Experience, Q1 2022
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic.
It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.
gateB is a Consulting & Integration Partner for the product suite of Bloomreach.
BSI, a Swiss software company, offers a comprehensive platform for the digital transformation of customer relationships through its BSI Customer Suite. Based on many years of industry expertise, the company develops and sells powerful, specially designed solutions for retail, banking and insurance industries. It was founded in Baden in 1996, has seven additional offices in Germany and Switzerland and employs approximately 400 employees. BSI’s customers include market-leading companies in Europe.
gateB is a Consulting & Integration Partner for the entire BSI Customer Suite covering BSI CX, BSI CRM and BSI Artificial Intelligence.
CI HUB is the industry standard in-app connectivity software. Whether you work in the creative department, planning, sales, documentation, legal, or digital rights management – you access verified and compliant content in real-time from anywhere in the world.
Databricks is the data and AI company. With origins in academia and the open source community, Databricks was founded in 2013 by the original creators of Apache Spark™, Delta Lake and MLflow. As the world’s first and only lakehouse platform in the cloud, Databricks combines the best of data warehouses and data lakes to offer an open and unified platform for data and AI.
Eidosmedia is a leading global provider of integrated publishing solutions for the digital lifecycle, from user-friendly content creation and expressive design to cross-channel publishing.
Eidosmedia's innovative platforms are used by the largest media companies, investment banks, rating agencies and commercial newsrooms in the US, Europe and Asia. Each day, more than 6,000 analysts and editors utilize the system delivering relevant and business-critical content to more than 30 million recipients worldwide.
Frontify is the all-in-one brand management software for increased brand consistency and efficiency for all brand-touchpoints. With Frontify, you can define your brand’s core with dynamic brand guidelines, centralize every digital asset, build a design system for digital efficiency, and create customized templates for always on-brand marketing collateral. The Frontify platform is super intuitive and user-friendly to enable everyone.
Salesforce's cloud-based software is designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, the complete suite of products, unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping brands grow relationships with customers and employees alike.
Sitecore's innovative solutions empower brands to create unforgettable digital connections with their customers that turn consumers into fans. For organizations across industries, every team and customer benefits from Sitecore's integrated, composable solutions. From content to commerce, Sitecore enables unforgettable experiences at every stage of the customer journey.
gateB is a Consulting & Integration Partner for Sitecore’s digital experience solutions.
Smint.io developed the first Content Activation Platform that enables companies to publish their content directly from their DAM or ECM (e.g. SharePoint, Google Drive, Box) in form of a Brand Portal, Press Portal or Media Download Center.
World’s leading brands use Smint.io Content Portals to leverage their DAM investment and improve their brand experience.
Smint.io is an Austrian B2B SaaS company and was founded in 2018 by serial entrepreneur Reinhard Holzner.
Storyblok is a leading content management platform empowering businesses to seamlessly manage and distribute content. With a focus on flexibility and user-friendliness, the platform enables businesses to create dynamic and personalized experiences across various channels, maximizing their online engagement.
Since 2014, Templafy has pioneered a content enablement platform to solve disconnected content and enable users to create high-performance business content fast.
Disconnected content is when content-elements (e.g., images, metadata) needed to create business content, such as documents or presentations, are stored in different places, making getting work done difficult and time-consuming. Templafy’s solution connects content across all company-owned platforms and brings it directly to the end-user in an intuitive workflow.
Today, enterprises worldwide use Templafy’s content enablement platform to strengthen their brand, ensure compliance and enable employees to create high-performance business content with ease.
Segment is a world leading customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed.
More than 20,000 companies like Intuit, FOX, Instacart, and Levi’s use Segment to make real-time decisions, accelerate growth, and deliver
compelling user experiences.
gateB is a Consulting & Integration Partner for Segment’s CDP.
Uptempo is the combination of three leading innovators in the marketing performance management space: BrandMaker, Allocadia, and Hive9. Together, they provide a complete end-to-end marketing operations suite for 625K+ marketers at 350+ leading enterprises globally.
With all the features of a cloud-based headless content hub, its intuitive authoring tools, flexibility and speed, the viingx content platform is the solution for managing and delivering any content - from simple documents to complex structured data.
Workfront is a leader in online work management software, delivering streamlined workflows, centralized projects, and simpler feedback loops and recordkeeping. With their modern work management platform, everyone’s work lives together with all digital assets in a single location so companies can analyze, optimize, and automate their workflows.
With Workfront it becomes easy to eliminate bottlenecks, put a stop to duplicated efforts, and smooth the resulting frustrations. The greater efficiency frees up time for increased creativity. At the same time, built-in measures ensure compliance and consistency to protect the brand without a second thought.
Workfront is recognized as a Leader in the Forrester Wave™: Collaborative Work Management Tools, Q4 2020 Report
Other Services
Senior Pre-Sales & Solution Consultant
With his specialization in AI-related initiatives, Alain plays a key role in guiding our clients through the seamless integration of cutting-edge technologies and assisting them in achieving optimal results. Leveraging a strong background in analytics and over a decade of hands-on experience in deploying various SaaS solutions, he brings a wealth of expertise to deliver customized solutions and generate in-depth insights for our clients.
