Artificial intelligence is a hot topic — and for good reason. Rapid technological advancements have produced a wide range of chatbot solutions, offering companies diverse applications. We hear from our clients, though, that actual adoption in the corporate environment is often more challenging than expected. Many companies struggle with integrating these new technologies into their existing processes effectively. At the same time, issues such as data protection, compliance, ethics, and a lack of a clear corporate strategy in dealing with AI solutions pose significant challenges.
This whitepaper is dedicated to the central applications for AI chatbots in companies, providing practical advice on what to consider during implementation. It not only highlights the technical and organizational prerequisites but also discusses whether and to what extent organizations need professional consulting on chatbot solutions. The goal is to provide companies with a comprehensive guide that reveals both opportunities and potential risks. By addressing key issues such as handling sensitive data, complying with legal requirements, and creating a company-wide AI strategy, we help decision-makers make informed and forward-looking decisions.
This whitepaper not only provides an overview of the currently available technologies but also shows how companies can optimally utilize the diverse potential of AI chatbots.
