Learn how to close the customer engagement gap and create long-lasting customer relationships in our guide.
Insights
Especially for companies with a long data history — digital natives — data silos and isolated approaches often prevent a seamlessly integrated customer experience. All too often, data is abundant but disconnected and technologies are in place but insufficiently integrated. Only when the data is freed from the silos and the technologies are integrated does one obtain an overall perspective and the ability to avoid fragmented brand experiences.
A conscious orchestration of all customer interactions at all touchpoints helps you create dedicated customers. Integrated data and systems allow for a personalized approach that makes customers feel taken seriously and valued. The comprehensive view allows you to offer your customers real added value instead of annoying them with inappropriate offers.
Learn how to close the customer engagement gap and create long-lasting customer relationships in our guide.
Satisfied and committed customers are the be-all and end-all of every business success. Sustainable, value-creating customer relationships are key. This requires a comprehensive view of customers and their behavior, which allows for personal and integrated communication. And that's what customers expect today.
Customer Intelligence
gateB AG
Sennweidstrasse 35
6312 Steinhausen
Switzerland
Robert is one of Switzerland's leading pioneers in data-driven marketing. For more than 20 years, he has been active in various functions in the field of direct marketing. He also lectures at several universities on the topics of data-driven and digital marketing. Since 2015, Robert has been responsible for the business development of intelligent customer engagement at gateB. He supports companies by using data and data-based methods to make their customer relationships smarter and more efficient in order to improve both the customer experience and the profitability of the company.
gateB AG
Sennweidstrasse 35
6312 Steinhausen
Switzerland
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gateB Consulting, Inc.
815 Hampton Drive, Unit 1B
Venice, CA, 90291
USA
gateB Consulting, Inc.
815 Hampton Drive
Venice, CA, 90291
USA
Thank you for your interest
You will receive an email shortly to confirm your address and subscription.